Terms & Conditions
TERMS AND CONDITIONS
PulsePoint Media Atelier LLC
Last Updated: July 3, 2026 (supersedes version dated September 1, 2025)
1. ACCEPTANCE OF TERMS
By accessing and using the services of PulsePoint Media Atelier LLC ("Company," "we," "us," or "our"), located at 26 Pearl St, Suite 2, Norwalk, CT 06850, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms incorporate by reference our Privacy Policy and, where applicable, any signed Service Agreement and the Distribution Network Disclosure and Platform Compliance Agreement.
By booking a session, submitting payment, or using our facilities, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract. If booking on behalf of a minor or a company, you represent that you are authorized to bind that party to these Terms.
2. SERVICES DESCRIPTION
PulsePoint Media Atelier LLC provides podcast and video recording studio services, including but not limited to:
- Studio rental with professional equipment
- Audio and video recording services
- Post-production editing services
- Content distribution services
- Digital products and templates
3. BOOKING AND PAYMENT
3.1 All studio sessions are by appointment only.
3.2 The last session must be booked at least 2 hours before closing time.
3.3 Payment is required in full at the time of booking unless otherwise agreed in a signed Service Agreement.
3.4 Cancellations by Client:
- Full refund with 48-hour notice
- 50% refund with 24-hour notice
- No refund with less than 24-hour notice
3.5 No-Shows: A Client who fails to arrive within 20 minutes of the scheduled session start time without prior notice will be treated as a no-show, forfeits the full session fee, and may be required to prepay for future bookings.
3.6 Rescheduling: Sessions can be rescheduled at no additional cost when requested at least 24 hours in advance, limited to one reschedule per booking absent Company approval. We recommend rescheduling if you're experiencing technical issues, illness, or any situation that might affect the quality of your recording session.
3.7 Late Payment: Any amount not paid when due may accrue a late fee of 1.5% per month (or the maximum rate permitted by law, if lower), and Company may suspend delivery of files or future bookings until the account is brought current.
4. CLIENT RESPONSIBILITIES
4.1 Clients must arrive 20 minutes before scheduled sessions.
4.2 Clients are responsible for the content they create and must ensure it complies with all applicable laws.
4.3 Clients must not create content that is defamatory, obscene, threatening, or violates any third-party rights.
4.4 Clients are responsible for obtaining all necessary permissions, licenses, and releases for their content.
4.5 Clients are responsible for the conduct of any guests they bring to a session and for any damage to Company's studio, equipment, or property caused by the Client or the Client's guests, beyond normal wear and tear, and will reimburse Company for the reasonable cost of repair or replacement.
5. INTELLECTUAL PROPERTY
5.1 Clients retain ownership of their original content created during sessions, subject to full payment of all amounts owed.
5.2 PulsePoint Media Atelier LLC retains the right to use session back-stage footage for promotional purposes (limited to 45 seconds maximum) unless explicitly declined by the client in writing prior to the session.
5.3 Any templates, graphics, or materials provided by us remain our intellectual property and are licensed, not sold, to Client for use in connection with the delivered content.
6. FILE DELIVERY AND RETENTION
6.1 Completed files will be delivered via secure digital download.
6.2 Files will be permanently deleted no later than thirty (7) business days after delivery notification, or immediately upon Client's confirmed download, whichever occurs first, as further described in our Privacy Policy.
6.3 Clients are solely responsible for backing up their files. Company has no obligation to retain, recover, or re-deliver files once deleted under this section.
7. LIABILITY AND WARRANTIES
7.1 Services are provided "as is" and "as available," without warranties of any kind, express or implied, including without limitation any warranty that the services will meet Client's particular requirements or expectations. Without limiting the foregoing, Company makes no warranty regarding whether content will comply with, or be accepted, distributed, or monetized under, the policies of YouTube or any other digital platform, as such outcomes are beyond Company's control.
7.2 To the fullest extent permitted by law, Company's total liability arising out of or relating to these Terms or the Services, whether in contract, tort, or otherwise, will not exceed the total amount paid by Client for the specific service giving rise to the claim.
7.3 In no event will Company be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.
7.4 Equipment failure or technical issues on Company's part may result in rescheduling at no additional cost, but not additional monetary compensation.
7.5 Company is not an insurer of Client's personal property. Company is not responsible for loss, theft, or damage to Client's personal belongings brought onto the premises.
8. INDEMNIFICATION
Client agrees to indemnify, defend, and hold harmless PulsePoint Media Atelier LLC, including but not limited to its employees, contractors, and owners, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) Client's use of the Services; (b) content created or distributed during or as a result of Client's sessions; (c) Client's breach of these Terms; or (d) Client's violation of any applicable law or third-party right. This obligation survives termination of the relationship between Client and Company.
9. PRIVACY
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
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10. CONFIDENTIALITY
Each party agrees to keep confidential any non-public, proprietary information disclosed by the other party in connection with the Services, and not to disclose such information to any third party without prior written consent, except as required by law.
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11. FORCE MAJEURE
Neither party will be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, fire, flood, power or internet outages, government action, labor disputes, or public health emergencies. The affected party will provide notice and use reasonable efforts to resume performance promptly.
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12. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut, and each party consents to the personal jurisdiction of those courts.
13. GENERAL PROVISIONS
13.1 Entire Agreement: These Terms, together with any signed Service Agreement, our Privacy Policy, and the Distribution Network Disclosure and Platform Compliance Agreement, constitute the entire agreement between Client and Company regarding the Services and supersede all prior or contemporaneous agreements on the subject.
13.2 Modifications: We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated effective date and, where required by law, additional notice will be provided. Continued use of the Services after changes become effective constitutes acceptance.
13.3 Severability: If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
13.4 No Waiver: Company's failure to enforce any provision of these Terms is not a waiver of its right to do so later.
13.5 Assignment: Client may not assign these Terms without Company's prior written consent. Company may assign these Terms in connection with a merger, acquisition, or sale of assets.
13.6 Notices: Notices under these Terms must be sent to the contact information in Section 14 (for Company) or the contact information provided at booking (for Client), and are deemed given when sent by email with confirmation of delivery or by mail with proof of receipt.
13.7 Electronic Acceptance: Booking a session, submitting payment, checking a consent box, or providing an electronic or handwritten signature each constitute acceptance of these Terms with the same legal effect as a physical signature.
12. CONTACT INFORMATION
For questions about these Terms, contact us at:
PulsePoint Media Atelier LLC
26 Pearl St, Suite 2
Norwalk, CT 06850
Phone: (203) 357-5460
Email: info@pulsepoint-studios.us
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.