Your Podcasting Questions Answered
We provide professional podcast and video studio rentals with three uniquely designed studios: The Comfort Zone Studio (1-2 people), The Round Table Hub (2-4 people), and The High Bar Studio (1-2 people). All studios include green screen capabilities, professional lighting, dedicated engineer support, and live streaming options. We also offer mobile podcast services, professional video editing, and digital products.
Remote recording sessions are conducted virtually using our professional Riverside.fm platform - you record from your location while we provide technical support, engineering assistance, and post-production services.
Mobile services are designed for professional locations and events only. For home-based content creators, we recommend our remote recording sessions or visiting one of our three professionally equipped studios for the best audio and video quality. Travel surcharges apply based on location.
Yes, all sessions are by appointment only. To secure your preferred time slot, we require booking with payment at least 48 hours in advance. This ensures we can properly prepare your studio setup and have your dedicated engineer ready for your session. Sessions are available in 90, or 120-minute blocks.
Monday-Friday: 9:00 AM - 6:00 PM, Saturday 9:00 AM - 4:00 PM, Sunday: Closed.
Sessions are by appointment only.
Yes! New clients receive 15% off their first booking.
We also run seasonal promotions and special offers throughout the year. For our current deals and limited-time promotions, please visit our Current Promotions page or contact us at (203) 357-5460.
Absolutely! Our loyalty program rewards repeat clients with points for every session, referrals, social media engagement, and reviews. Points can be redeemed for discounts on future sessions.
All studios come fully equipped with professional cameras, microphones, lighting, green screen, TV displays, high-speed WiFi, and a dedicated engineer. We also provide complimentary disposable earbuds if you don't have your own.
Certainly! While our studios are fully equipped, you're welcome to bring additional equipment. We recommend sending us any logos, videos, or images you'd like incorporated 48 hours before your session.
Yes! We have high-speed internet capable of streaming to any platform. Just log into your preferred platform before the session begins.
Yes! We have high-speed internet capable of streaming to any platform. Just log into your preferred platform before the session begins.
Yes, we provide services in both English and Spanish to accommodate diverse content creators.
Our 2025 delivery timeline:
Raw footage: 24 hours
Edited episodes: 1-3 days
Premium reels: Day 4
Standard reels: Day 5
Thumbnails: 24 hours pre-release
Depending on your package, post-production may include professional editing, social media reels, thumbnails, intro/outro integration, captions, and branding elements.
Yes, you can receive individual files by providing an SSD. Please note that we do not keep client files permanently - we store them in our cloud for a maximum of 15 days as a backup in case you lose or damage any delivered files. On day 16, all files are automatically deleted from our cloud for privacy and storage management purposes.
Cancellations:
Full refund with 48-hour notice
50% refund with 24-hour notice
No refund with less than 24-hour notice
Rescheduling: Sessions can be rescheduled at no additional cost when requested at least 24 hours in advance. We recommend rescheduling if you're experiencing technical issues, illness, or any situation that might affect the quality of your recording session.
Yes, we're wheelchair accessible with on-site parking available.